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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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donovyn holland

November 12, 2024

5  out of  5
rating by donovyn holland
"this office was able to get my 1 year old daughter a life insurance policy that will help with her financial needs as an adult! For only $27/monthly which is a lot less than I was expecting for life insurance. I’m was very fortunate to have Heidi and her team to help guide me through the process. They were very professional, responsive, reliable, knowledgeable. I would recommend this office to anyone looking to plan for their or their children’s future with office."
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Jill Del Rio

September 28, 2024

5  out of  5
rating by Jill Del Rio
"Yazzy saved us! She did the leg work and found us discounts, full coverage and affordability. Our old insurance tripled our rates after a run of incidents. Unaffordable, we cancelled, then found nothing. Yazzy at State Farm made affordable insurance a reality. She even found bonus life insurance and immediate activation."
We responded:
"Your message made our day, Jill! We're so happy to hear that Yazzy was able to help you out during a tough spot; we're lucky to have her on our team. We appreciate your business!"
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Candace Iamurri

August 14, 2024

5  out of  5
rating by Candace Iamurri
"Yazzy was so good getting me set up for my car and home insurance. She is so knowledgeable and caring. I highly recommend this State Farm Insurance office!"
We responded:
"Thank you for the five star review, Candace! We're so thrilled to hear about your positive experience with Yazzy! She truly is a gem, and we're lucky to have her on our team. Your recommendation means a lot to us, and we’re here whenever you need anything."
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Stephen Farnsworth

August 1, 2024

5  out of  5
rating by Stephen Farnsworth
"A vehicle covered by State Farm ran into the back of my car. I was very impressed with how well they took care of me so I decided to switch to State Farm. Talking to Yazmyne was a very great experience, she explained everything very well. I am very glade I have made the move."
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Claire Melchior

June 17, 2024

5  out of  5
rating by Claire Melchior
"What a helpful and kind staff! Yazmyne was so awesome as I was switching insurance, and was quick to respond by text or email to my many many auto quotes and many many questions. She was very patient, helped lower my rate by almost half of what I was initially paying somewhere else, and made switching soooo easy throughout my busy work schedule. Cannot recommend enough!"
We responded:
"Wow, your feedback absolutely made our day, Claire! We'll definitely pass along your kind words to Yazmyne. Thank you for trusting us with your insurance!"
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Julie Leander

May 23, 2024

5  out of  5
rating by Julie Leander
"I cannot express how wonderful Heidi and the staff are. Yazmyne helped me and was professional, knowledgeable, friendly, prompt and I felt she genuinely wanted to get me the best deal. Which she did! Saved me $362 a month with better coverage. This team is amazing. Highly recommend! 😃"
We responded:
"Julie, We're thrilled to hear you had such a positive experience with our team. Yazmyne is indeed a rockstar, and we're so happy she was able to help you save money while getting you better coverage. Your recommendation means a lot to us. If you need anything else, we're always here to help!"
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Julie Chapman

March 26, 2024

5  out of  5
rating by Julie Chapman
"Staff provided exceptional service and were very knowledgeable. They had my best interest in mind when discussing insurance options and made sure I was set up with an affordable but comprehensive plan. I’ve already recommended them to my family and friends!"
We responded:
"Thank you, Julie, for your glowing review! We're thrilled to hear that you received exceptional service. Ensuring our customers are set up with affordable yet comprehensive insurance plans is our top priority, and we're delighted to have earned your recommendation to your family and friends. We look forward to serving you and your loved ones for years to come!"
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Paul

March 18, 2024

5  out of  5
rating by Paul
"Amazing customer service! Saving us money was the icing on the cake. Yasmyne was so helpful, patient, and professional. Talking to a real person these days will always be better than a chat bot. Thank you!"
We responded:
"Thanks for taking the time to leave us a review, Paul! We're thrilled to hear that you had an amazing experience with our team, especially with Yasmyne. She cares a lot about our customers. We hope to continue exceeding your expectations in the future."
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Lauren Wilcox

February 26, 2024

5  out of  5
rating by Lauren Wilcox
"Switching to a new insurance company can be a pain, but Yazmine made it so easy and helped me with EVERYTHING! She answered every question I had, and helped me find a policy that covered everything I need that was also affordable. She offered to help me research what coverage would be best for what we needed, and communicated with me every step of the way. 10/10 would definitely recommend going through this State Farm. Thank you Yazmine for all of your help. You are an absolute delight to work with!!!"
We responded:
"Lauren, Thanks for taking the time to leave such a positive review about your experience with our office. We pride ourselves on providing excellent customer service and it's great to know that Yazmine went above and beyond to help you find the perfect policy for your needs. We'll be sure to pass along your kind words to her."
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Larry Hammons

November 13, 2023

5  out of  5
rating by Larry Hammons
"Janet at Heidi Washburn's has been fantastic. Very responsive to my needs and has provided any and all information I needed quickly and with compassion."
We responded:
"Larry, thank you for taking the time to share your positive experience with Janet. We'll be sure to pass along your kind words. We appreciate your feedback!"
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Ed Wilkinson

November 8, 2023

5  out of  5
rating by Ed Wilkinson
"Excellent customer service, outstanding follow-up! Ed W."
We responded:
"Thank you, Ed, for your fantastic feedback! Providing top-notch service is always our priority, and we're delighted that you had such a positive experience with our team. If there's anything else we can do to further assist you, please don't hesitate to reach out. We look forward to serving you again in the future!"
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Jennifer Belmont

October 26, 2023

5  out of  5
rating by Jennifer Belmont
"They're always professional, patient and kind. Always patiently answering the number of questions we are constantly coming up with."
We responded:
"Jennifer, thank you so much for your kind words! We're thrilled to hear about your positive experience working with our team. Providing efficient service and clear communication is our top priority, and we're delighted to have been able to assist you with your insurance needs. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We appreciate your business."
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Michaela Mahoney

September 29, 2023

5  out of  5
rating by Michaela Mahoney
"I had the absolute pleasure of speaking with Julia! She was so helpful, so kind, and answered my dozens of questions with extensive knowledge and patience. I was planning to continue shopping around for car insurance, but as soon as our phone call ended, I knew I was going to stick with Julia and State Farm. The next day, I switched over and left my previous insurance company. Now, my coverage is fantastic, my monthly payment doesn’t break the bank, and I wouldn’t be afraid to call her if I have any issues. Honestly, I’d call her for no reason just to chat because she’s so easy to talk to! She also set me up with excellent rental insurance so everything’s in one place! I will be raving about Julia and State Farm to anyone who asks where they should get their insurance. Highly, highly recommend!"
We responded:
"Thank you for the 5-star review and kind words acknowledging Julia, Michaela! Your kind words recommending our services to others make our day! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
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Kathleen Linch

September 19, 2023

5  out of  5
rating by Kathleen Linch
"Always so polite & helpful,it just doesn't hardly exist anymore , & I greatly appreciate beach one of those ladies being their to do a excellent & professional job , Thank you. 😊"
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to go the extra mile to provide you with the customer service that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Patricia Green

January 19, 2022

5  out of  5
rating by Patricia Green
"We had the good fortune of being assigned to the Heidi Washburn State Farm Agency when our agent retired. We recently had need of some assistance with our vehicles and stopped by the Heidi Washburn State Farm Agency in Cheyenne. Lexi greeted us and welcomed us so warmly! We chatted as she completed our requests and she reviewed our policy to ensure we had the best coverage for our vehicle and lifestyle. We ended up chatting about all manner of things for quite some time, and firmly solidified the nature of our client relationship, and our ongoing friendship! Lexi is truly a blessing to Heidi’s office, and to anyone who has the pleasure of spending time with her. She is incredibly knowledgeable, very professional, and personable. Thank you, Lexi, for caring about people the way you do. And thank you Heidi for bringing such a warm and welcoming State Farm office to Cheyenne!"
We responded:
"Patricia and Bill, thank you so very much for your kind words about our office and team. We are truly grateful to have met you and are so excited to build an incredible relationship with you. It means a great deal to us that our passion for others and being a light in this world is noticed by wonderful people like you. Lexi’s heart was touched to the core when I read your review to her. I cannot thank you enough for giving us the opportunity to take good care of you and look forward to many years together, it means the world to us!"
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jennifer dawson

December 2, 2021

5  out of  5
rating by jennifer dawson
"Always professional, helpful and kind! We are moving to Wyoming and plan to stay with Heidi since she has an office in Cheyenne too!"
We responded:
"Jennifer, we are so thankful for you and your family. And super excited about your big move to Wyoming and to serve you there! Thank you for your trust in our office and we promise to always be there to help protect what is most important to you!"